New to ZedgeHost? This quick tour shows what each part of your client area does, so you can find everything in seconds.
✅ Before you start
- Log in at my.zedgehost.com
The main areas
- Dashboard (home): an overview of your account — active services, unpaid invoices, latest tickets and announcements.
- Store: order new hosting plans, cloud/VPS services and domains.
- Services → My Services: all your hosting plans in one list. Click any service to manage it — this is also where the one-click Login to cPanel button lives.
- Domains → My Domains: your domain names, their expiry dates and renewal options.
- Billing: all your invoices — paid, unpaid and cancelled. This is where you pay and download invoices.
- Support: open a new ticket, follow existing tickets, read the Knowledgebase (you are here), check Announcements and the Network Status page.
- Your account menu (top right, your name): update your contact details, change your password, and log out.
Things customers do most
- Open cPanel: Services → My Services → your plan → Login to cPanel.
- Pay an invoice: Billing → open the unpaid invoice → follow the payment instructions on it.
- Ask for help: Support → Open Ticket → department "General Enquiries".
- Renew early: open the service or domain and use its Renew option before the expiry date.
Good to know
- Almost everything important is also emailed to you — invoices, ticket replies and service details. Keep your account email up to date.
- The Knowledgebase and Network Status pages can be viewed without logging in, from the top menu on my.zedgehost.com.
Related articles
- How to Log In to the Client Area
- How to Open a Support Ticket
- How to Log In to cPanel (3 Ways)